FAQ

Of course, We are available everyday between 8am – 5pm, Our costumer service phone number is 702-751-1808

If the order was received immediately after pressing complete order, the following message will appear: “your order has been successfully received” and we will send you an email confirming your order. You can also check the status of your orders at any time in your personal account page on the website. After logging in to your account using your email and password (on the right side), press “my account” and choose “my orders”. 

A transaction that was ordered on the website can be cancelled if the product was not shipped yet. Checking whether the product has shipped, and cancellation will be done by Email: info@spirulux.com

If the order has not shipped yet from our warehouses, you can contact us by telephone or Customer Services at info@spirulux.com and we will try to assist you and make the change.

Absolutely! We are here to answer any questions you may have. Please send us an email to info@spirulux.com and we will be happy to assist you in any way we can. 

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address, thanks.

You can pay with one of the following credit cards: Visa Cal, MasterCard, Isracard and Diners or by PayPal. 

No, payment can only be done by credit card or PayPal. 

We will never share your information with any third party. Who is a third party? Well the first party is you, and the second party is us. So a third party is anyone else other than us.

Your privacy is completely protected.